Audatex started operating in Croatia in 2007. The representative of Audatex for Croatia is
Mobile Ekspert d.o.o.
based in Zagreb. The team currently has 11 employees covering IT support, on-site assistance, phone support,
communication with representatives of all vehicle brands on the Croatian market, communication with Audatex development centers in the EU,
research and coordination between insurers and repair shops.
SOLERA
We are known not only for our expertise in vehicle damage and quality solutions for all aspects of damaged vehicle repairs,
but also for our fairness and neutrality towards all parties involved in the claims handling process –
whether it's the vehicle owner, repair shop, or insurer.
VISION
Establish Audatex as the standard for vehicle repairs.
Eliminate unnecessary negotiations and fictitious costs.
Enable communication between all stakeholders in the repair process.
Build trust-based relationships with partners.
Reduce damage handling time.
Establish the correct price for the correct job.
Provide added value to all stakeholders in the claims handling process.
MISSION
Audatex is committed to delivering high-quality vehicle damage assessment solutions through innovative technologies, expertise, and transparency.
Our mission is to enable a simple, precise, and fair damage assessment process for all participants – vehicle owners, repair shops, and insurers.
Through continuous training, support, and local adaptation, we aim to provide the highest standard of damage assessment services in the market.
Audatex solutions
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Assessment
AUDATEX
Audatex provides professional vehicle damage assessment solutions. Our systems enable precise repair estimates,
cost calculations, and technical specifications for all types of vehicles.
Audatex provides professional vehicle damage assessment solutions. Our systems enable precise repair estimates,
cost calculations, and technical specifications for all types of vehicles.
Vehicle damage assessment
Integration with insurers
Automated cost calculation
Detailed technical vehicle data
Automation
AUTOONLINE
Autoonline connects insurers and repair shops with sellers of damaged vehicles for faster and more transparent sales.
AI-powered automatic damage detection based on vehicle photos.
AI photo analysis
Damage recognition
Automated reporting
Accurate and fast detection
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Selected moduleAssessment
AUDATEX
Audatex provides professional vehicle damage assessment solutions. Our systems enable precise repair estimates,
cost calculations, and technical specifications for all types of vehicles.
Common questions about access, licensing and support.
Access is arranged through Mobile Ekspert d.o.o. Send an inquiry via the contact form and include your organization type (insurer/repair shop) and a contact person.
Licensing depends on the selected module(s) and usage scope. The offer typically defines modules (e.g., Calculation, VIN, IDD) and user type.
We support processes and integrations for insurers, repair shops, and partners, including B2B API and data exchange through AUDAFLOW.
VIN Lookup returns equipment identification and technical data based on the VIN, improving estimate accuracy and speeding up processing.
We typically respond within the same business day during office hours (Mon–Fri 08:00–16:00). For urgent cases, please call us.
